02 9029 3129

257 Oxford Street Bondi Junction

Online Business System

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Business System Features - Shire Hearing Centres
Shire Hearing Centres is located in the heart of Cronulla's business district...

Because websites must function as complete business systems, attracting, satisfying and retaining clients, sophisticated development expertise is essential. Websites IT are online business development professionals converting bricks and mortar businesses into bricks and clicks success stories!

With 2.1 billion internet users and lower priced ecommerce e-tailers forcing expensive bricks and mortar stores out of business, it is essential all businesses develop an effective online presence. Today people search the web, find potentially suitable businesses, view their websites and, if convinced, make contact.

Planning
System Capabilities at a Glance

Shire Hearing Centres are a group of professional audiologists located in the Cronulla Shire. They conduct hearing testing and provide hearing devices as well as numerous other services associated with hearing issues. Given their diverse range of products and services and the wide age range of clients it was important to create an easily navigable site that could entertainingly accommodate the volume of information presented .

Click on the links below to better understand the features of this online business system developed by Websites IT

Planning, Design and Development

A complete business analysis is conducted to ensure we understand your processes and target audience. Best practices are used to maintain the highest standards. Our online business solutions will reduce costs while increasing profits.

Planning

Websites IT ran a client discussion group to identify and prioritise the information architecture relevant to proven customer needs. The focus group concluded that Children, Adults and Seniors were the main customer divisions, each having unique requirements.

Planning
Interface Design

The website was designed not only to provide detailed information on all Shire Hearing Centres services and products but also provide users with an entertaining and informative experience.

The website has a clean contemporary look. The featured slide show was developed using programming codes that would ensure a consistent user experience across all devices such as Smartphones, Tablets and both Apple and Microsoft operating systems.

Websites IT offers intuitive interface designs that are exceptionally user-friendly allowing clients to find what they require with ease.

Shire Hearing Centres Full Page Screenshot
Development Requirements

Rachael Dorman Director of Shire Hearing Centres understands the advantages of operating a fully integrated online business system. It was essential that all aspects of the system mirror her existing bricks and mortar clinics. This meant automating many of her current manual processes, marketing, advertising, appointments and qualifying potential clients.

Development
Web Content Creation

You must present informative, entertaining and up-to-date content. Websites IT has extensive multimedia experience and utilised this to interview a number of Shire Hearing Centres key personnel and satisfied clients.

Copywriting

Websites IT researched numerous aspects of Shire Hearing Centres products and services to create the most informative and relevant content.

The previous Shire Hearing Centres website did not have adequate textual content and this created two major issues. Firstly the search engines could not reference the website correctly as they depend on relevant written content infused with keyword-rich text and secondly it is important that you offer accurate and informative copy to your website users. Being seen as an authority in your field of expertise is essential for earning your clients' trust.

Copywriting
Professional Website Video Creation

Our video presentations give audiences the extra personal touch that ultimately attracts and retains customers. Including video in your website ensures you are 75% more likely to convert visitors into clients. Websites IT's in-house creative team professionally researches, produces, scripts and directs engaging content for your audiences.

Video Testimonials

After filming the clients' testimonials our crew were convinced. Reading a testimonial is not as compelling as watching a client truthfully explain the benefits of Shire Hearing Centre's superior customer service. Watch for yourself!

Video Marketing

YouTube is the second largest search engine after Google! We achieved the top four rankings for Shire Hearing Centres. In YouTube search 'hearing testing sydney', 'hearing aids sydney' or 'childrens hearing testing sydney'. The results speak for themselves.

Multimedia TV page
Professional Images

Photography

The images used in the Shire Hearing Centres website are not only of the highest quality, they also have a direct relationship to the particular page's textual subject matter. This relationship assures customers and potential clients of Shire Hearing Centres attention to detail and commitment to professionalism.

Websites IT utilised our in-house creative team to produce many of the images displayed in the site. To maintain a cost effective solution we also included a number of stock photos from our vast library.

Photography
Site Management

Websites IT understands that maintaining a contemporary online business system requires expertise in numerous areas. This is why we offer our clients full control over their websites whilst ensuring the overall quality remains consistent. Our affordable service level agreements guarantee your business will remain highly competitive. Websites IT's ongoing maintainence contracts allow you to choose between full website management services or elect to have our professional team assist with nominated elements. Either way you will always have professional and courteous support.

Content Management System

Shire Hearing Centres website is a complete online business system, complemented by full content management that ensures control over the websites video, Pages, Text, E-mail Marketing, blog, advertising banners and much more. This highly intelligent system is extremely powerful as it is support by a robust database system.

Content Management System
User Management System

Our clients' online businesses keep growing so we create online business systems that can be extended. It is imperative that your website scales well as you business expands. Numerous users require varying permission levels when accessing restricted or confidential data and our online systems have the highest built in security provisions.

User Management System
Online Marketing

As a marketing medium, the Internet currently outperforms TV, radio and print as the method of choice for Australian businesses. More than a web development company, Websites IT specialises in implementing business and marketing strategies, including SEO and SEM, on-page and off-page optimisation. We help clients rank first in search results, achieving maximum traffic.

Email Marketing

Effective email marketing strategies begin by utilising sophisticated, user-friendly applications developed by Websites IT. Once again we give you the full set of relevant online tools. Our Email Marketing Systems allow you to identify the target audience, utilise varying email types, develop a strategy, set a frequency and send schedule, customise email templates, monitor ROI and evaluate results whilst fine tunning your overall strategy.

Email Marketing
Social Network Marketing

People spend 23% of their online time using social networking sites such as Facebook. It is obviously essential to develop an excellent portal from your website to the social networking sites. Our online business systems incorporate all relevant social networking sites ensuring you gain maximum exposure to your friends, their friends and beyond.

Social Netowrking Sites
Blogging - Communication System

Blogs are excellent for responding quickly to news and happenings within your organisation. They integrate easily into existing marketing and communication plans.

Their popularity increased by 150% during 2010-2011 and they are extremely popular with the age demographic 18-24 which comprise 25% of all readers.

Blogging System
Business Processes Automated

Websites IT's role within your company is to simplify and integrate business application processes across technological and corporate needs. Numerous distributed applications require connection so they can function together in increasingly effective ways to yield a more dynamic environment.

There are countless ways we can streamline a business, reduce overheads and increase profits by implementing technological solutions.

Forms

Our online business systems incorporate smart forms technology which allows all captured data to be profiled and stored in a database system for later use by associated applications such as email marketing.

To qualify Shire Hearing Centres potential customers more easily we added a smart form that enables users to ascertain whether they may have a hearing problem.

Data Capture Forms
Business Intelligence Reporting

Knowing your customers and their online habits is paramount to your website's success. Our advanced site analytics applications allow you to observe numerous events in real-time, providing information you can use to pinpoint popular products, target new customers as well as track offer responses and much more. Websites IT delivers over 30 detailed reports so you can understand where your visitors are coming from, what paths they take through your site and much more.

Website Analytics

To allow Shire Hearing Centres access to many of the critical analytic tools we created a customised heads up display. They could access the information they required without having to click through countless screens. We incorporate heat mapping enabling our client to see what parts of the website are receiving the most interest.

Detailed reporting was required so Shire Hearing could more effectively track their ROI. These reports allowed our client to learn who's visiting, when they visit and how they came onto the site and more. All of this data was made available in varying formats enabling it to be uploaded and stored in numerous other software applications for further use.

Site Analtytics Business Intelligence
Managing Your Online Business

Having a web presence is no longer enough. Competition online is as fierce, if not fiercer, than in traditional bricks and mortar business models.

Depending on your organisation's size you may require ongoing support. Our dedicated professionals will ensure you have a competitive online advantage.

We offer SLA's (service level agreements) for most organisations. Our services include design, development, filming, copywriting, photography, marketing, branding, PR and strategic analysis and planning.

How we manage your Business online?

It's all about creating your own community, keeping the site fresh and alive! Your website must change so you offer clients and visitors a reason to return. If you think about the websites we frequent the most, their information is constantly changing. All websites must abide by this rule or they lose traffic and rank poorly.

Shire Hearing Centres have capable staff though they do not have the advanced skill set required to operate and update certain sections of their websites content. It takes professionals to maintain your image and we are dedicated to our clients success, today, tomorrow and into the future.

Areas to manage in online business
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Success doesn't come to you, you go to it." Marva Collins

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Contact

Phone: +612 9029 3129
Fax: +612 9029 3129
Site: www.websitesIT.com.au
Email: info@websitesIT.com.au
Address: 257 Oxford Street, Bondi Junction, NSW Australia 2022.
ABN 518 585 89427